Alternative Dispute Resolution Process – Mediation and Arbitration

There are several types of alternative dispute resolution procedures. The two most popular procedures are arbitration and mediation. Let's take a look at what each process actually entails. You can get more information about the best alternative dispute resolution services via

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Arbitration involves a more judicial systemic approach. In arbitration, a qualified arbitrator will listen to both parties before issuing an order/decision.

Arbitration is a decision taken by both parties who have agreed to go through an alternative dispute resolution process rather than choosing the litigation route as a means of dispute resolution.

The parties must also agree on who will be the arbitrator. This differs from the justice system where a judge is appointed in the case. Arbitrators are usually lawyers, retired judges, or experts in alternative dispute resolution.

Arbitration is most often used to resolve disputes in:

– bank disputes

– Intellectual property disputes

– Medical abuse

– job harassment

– Discrimination cases

– Construction contract


Mediation is very different from arbitration. Here both parties are supported by a certified mediator whose task/goal is to bring the parties closer together and find a solution where both parties can agree on the outcome.

The key to this alternative dispute resolution process is to ensure that both parties to the dispute agree on the solution proposed by the mediator.

Mediation has become a popular form of alternative dispute resolution in the following areas:

– Care

– Time to be a parent

– child support

– family law cases